Technical Services for RedPrairie® Products

The Open Sky Group's Technical Services for RedPrairie® Products include the following:

• Integration Architecture Consulting - Has a systems upgrade or process change made your current interfaces ineffective or even obsolete? Are order downloads and shipment confirmations failing due to an improperly designed integration architecture? Our consultants will work with you to identify the problems. More importantly, Open Sky will offer you real solutions, not quick fixes, to the problems that plague your integration.
• Business Process Development & Documentation - Open Sky can help you ensure that your business goals and processes are aligned and then reinforced by the configuration of your RedPrairie software, making full use of the technology so that tasks are carried out as efficiently and quickly as possible. Our consultants will assist in not only the development of business processes appropriate to your organization, but in documentation of those processes, giving you an accurate resource and training tool for current and future staff.
• Systems Administration - Have the costs of systems administration and maintenance begun to strain your budget? Most of the necessary maintenance functions can actually be done off-site. Open Sky has qualified personnel who can keep your systems functioning smoothly for a fraction of the cost you pay for full-time systems and database administrators.
• Hardware & Software Installation - Were you sold additional functionality and products during development but never got around to implementing everything you paid for? Have you purchased a third-party solution but are not sure how to integrate it with your WMS? Open Sky’s consultants have extensive experience with RedPrairie®* products and the technical knowledge necessary to successfully integrate third-party applications with RedPrairie®* software.
• Archiving/Purging Enablement - One of the great aspects of the RedPrairie suite of products is the amount of data available to analyze, dissect and use to assist your organization in making improvements. The flip side of that advantage is that it can create some challenges in terms of system performance when those masses of data produced are not archived or purged at the right levels and intervals. Our experienced consultants can help you determine the right solution for maintaining the health and stability of your data through proper purge and archive processes.
• Vendor Compliance - A broad and complicated topic covering everything from EDI messaging to the barcode format that is printed on your shipping labels, we have helped our clients to navigate complex and ever changing vendor compliance requirements and given them the ability to reduce or eliminate chargebacks and maintain high performance levels on vendor scorecards.  If your company is just beginning your vendor compliance program, or if your company is trying to gain a better handle on an already large compliance program, Open Sky can help you make sense of it all and bring chargebacks under control.
• Database Tuning - Does your operation ever get ahead of your WMS? Have your pick lanes ever been idled while the WMS struggled to catch up? The problem might be an inefficient database. Open Sky’s consultants are experts in database optimization and will return your operation to its target efficiency in no time. If you are not yet experiencing these issues, Open Sky can analyze your database and substantially lower the likelihood of performance problems through preventive maintenance.
• Current State Analyses & Process Review – Before implementing a new software package, we’ll do a thorough review with your team of the existing systems and processes in place and draw a clear picture of the current state of your systems. This helps in making sure the new software is configured to your business and processes and that the sets of tasks that need to happen are brought forward into the new system. Depending on the current systems, these may be prioritized or grouped so that the most vital functions are taken care of first.

Contact Open Sky today to let our technical team help you get more out of your software investment.

The Open Sky Group, LLC is an independent company providing consulting services for RedPrairie® Supply Chain Software Solutions and is not affiliated with or endorsed by RedPrairie Corporation.  RedPrairie® is a registered trademark of RedPrairie Corporation.